Reduce turnover risk, improve productivity, and give your leaders the communication skills to hold their teams through uncertainty.
When strategy shifts, restructuring looms, or the future is stubbornly unclear, your leaders are the ones standing in front of their teams with no script and no answers. This session gives them the skills they need.
This session is designed for HR leaders and executive teams investing in leadership capability.
This is the right fit if your organization is dealing with:
Your leaders leave this day knowing what to say and how to say it. Every leader leaves with a concrete action plan and skills they can execute the next day.
Uncertainty is now the normal operating environment. Your leaders were built for stable environments, change models that assume a known destination, and communication strategies that require certainty.
The result is that leaders dodge team meetings, delay announcements, and give non-answers when direct questions require honesty.
The organizational consequences are not subtle:
Leading through uncertainty is a distinct challenge because there is no destination to communicate. The skill set it requires is not what standard leadership development teaches.
$20kâ$60k
in recruitment, onboarding and lost productivity for a single voluntary leader departure.
Society for Human Resource Management, 2022
25%
more profitability by organizations with top quartile employee experience.
McKinsey & Company, 2021
70%
of the variance in team engagement is attributable to the leader. Disengaged teams cost organizations roughly $3,400 per $10,000 in salary in lost productivity.
Gallup, State of the Global Workplace
70%
of organizational change investments are wasted when change initiatives fail from inadequate communication and buy-in.
McKinsey, 2015
Most leadership development programs teach principles that work in stable, predictable conditions. They don't hold when the operating environment is full of uncertainty.
Motivational keynotes don't produce behavior change. The energy is real on the day and gone by the next day.
Change management courses don't build the behavioral habits for leaders to apply under pressure.
The gap is execution under stress: what to say, how to say it, and how to hold team confidence when the answers don't exist yet.
This session draws on Dr. Dayna Lee-Baggley's 20 years of expertise to address three behavioral realities standard leadership training ignores: why leaders default to silence or avoidance, why teams catastrophize in information voids, and what actually shifts behavior under stress.
This session builds four core competencies:
How to communicate change when the full picture isn't known: what to say, when to say it, and how to hold the line between honest uncertainty and destabilizing fear. Leaders practice delivering real messages to their teams.
Why resistance is predictable, and how to address resistance in ways that build credibility and keep teams moving forward. Leaders build skills to handle the most common resistance patterns.
How to run team meetings, field hard questions, and maintain day-to-day momentum when the environment is still shifting. Leaders leave with a repeatable approach for the recurring conversations that risk productivity.
Leaders leave with an implementation plan for the specific challenge they're managing, stress-tested through peer discussion and custom case studies. Every participant builds a concrete action plan they can execute immediately.
Every session is tailored. Dr. Dayna will consult with you before the event to understand the specific change your organization is navigating and build case studies and role plays from that context.
Your team leaves having done the work, not having heard about it.
Your organization gets reduced escalations to HR, faster decision velocity, more productivity from employees, and leaders who keep their teams engaged and retained through the next change.
"One of the best programs I have ever taken"
"Extremely valuable, thoughtfully provided content. Highly recommend to all of my colleagues."
"I can not emphasize enough how great I found this workshop. It has impacted both my personal and professional life in profound ways."
Dr. Dayna Lee-Baggley holds a PhD in Clinical Psychology and is a Registered Psychologist with 20 years of applied experience spanning clinical, health, and organizational settings. She is a recognized international expert and spent nearly 15 years working inside complex, high-stakes healthcare institutions.
Director of the Psychological Health and Safety Lab at Saint Mary's University and former Director of the Behaviour Change Institute at Dalhousie University. 60 peer-reviewed publications, 155+ scholarly presentations, and faculty positions at Dalhousie University and Saint Mary's University.
She is the author of Healthy Habits Suck and co-founder of the Dr. Dayna app. Featured in the Globe and Mail, Psychology Today, CTV, CBC, and Real Simple.
She has worked with national organizations including the Mental Health Commission of Canada, Health Canada, the Canadian Medical Association, the Canadian Standards Association, and the Canadian Armed Forces.
Starting price, plus travel expenses for in-person delivery
One voluntary departure costs your organization an estimated $20,000â$60,000 in recruitment and onboarding alone. One day invested in your leaders' ability to communicate clearly and reduce voluntary turnover is a hedge against a cost you're already paying.
Personalized executive coaching to reach 20 leaders individually would exceed $25,000. This session delivers the same behavior change at scale, in a single day.
Custom pricing is available for multi-day engagements, recurring programs, virtual delivery, and large-audience formats. Request a proposal for specifics.
Request a ProposalYes, always. The pre-event consultation is where Dr. Dayna learns the specific uncertainty you're navigating, the seniority mix of your audience, and the outcomes you need. Case studies and role-play scenarios are built from your context.
It's a full-day workshop where participants spend meaningful time practicing skills.
Yes. The session works well for senior leadership teams, middle management cohorts, and mixed-level audiences. The pre-event consultation determines the right frame and case study scenarios for your group.
Dr. Dayna has delivered to healthcare, government, professional services, finance, education, non-profit, and manufacturing organizations. The content applies across industries because the psychology of uncertainty is human, not sector-specific. The customization makes it specific to your context.
You'll have a pre-event call with Dr. Dayna to brief her on your organization's situation, audience, and goals. She handles content development from there. You can expect a professional planning process that doesn't create extra work for your team.
Policies are confirmed in the service agreement. In general, cancellations with sufficient notice can be rescheduled without penalty. Full details are provided during the proposal stage.
Yes. Once your leaders have completed the full-day session, there is a parallel offering designed for front-line teams covering the same core themes from the employee perspective. It's a natural next step for organizations that want the leadership and team layers aligned on how to navigate change together.
Building the internal business case? Download the one-page summary of this workshop, including objectives, format, outcomes, and pricing, to share with your leadership team or procurement process.
Book a consultation call with Dr. Dayna.
During this call Dr. Dayna will learn your current challenges, the seniority mix of your audience, and the outcomes you need.
After the call Dr. Dayna will provide you a proposal tailored to your specific organizational context and current challenges.
Thank you for reaching out. Dr. Dayna's team will get back to you within 48 hours.