Reduce conflict escalations, improve team cohesion, build psychological safety, and give your leaders the tools to build performance through accountability and trust.
When hard conversations get avoided and turn into HR escalations, your leaders are the ones standing in front of it without the tools to act.
This session gives leaders practice in real situations from your organization, with tools they can use right away and skills they can rely on under pressure.
This session is designed for HR leaders and executive teams investing in leadership capability.
This is the right fit if your organization is dealing with:
Your leaders leave this day with a structured process for building shared team standards and the conversation tools to hold people to them.
The standard response to workplace respect issues is policy, training compliance, or culture statements.
The result is predictable:
Respectful workplace culture is built by leaders who have the skills to model it, address it when it breaks down, and build shared standards teams actually commit to.
$20kâ$60k
in recruitment, onboarding, and lost productivity for a single voluntary departure at the leader or high-performer level.
Society for Human Resource Management, 2022
70%
of the variance in team engagement is attributable to the leader. Disengaged teams cost organizations roughly $3,400 per $10,000 in salary in lost productivity.
Gallup, State of the Global Workplace
Up to 50%
of time at work is lost to navigating interpersonal conflict and dysfunction.
CPP Inc., Workplace Conflict and How Business Can Harness It to Thrive
76%
of employees who experience poor management behavior consider taking action to leave their organization.
Gallup, State of the Global Workplace
Most respectful workplace programs are built around information delivery: definitions, policy reviews, scenario videos, and awareness of what respectful behavior looks like. It produces awareness. It doesn't produce behavior change.
The reason standard approaches don't hold is that respectful behavior under pressure is a skill problem, and most leaders were never trained for it. That gap is execution when conditions are hard: when they are frustrated, when the team dynamic is tense, when someone pushes back during a feedback conversation.
This session draws on Dr. Dayna Lee-Baggley's 20 years of expertise in clinical and organizational psychology to address three behavioral realities standard respectful workplace training ignores: why leaders default to avoidance or defensiveness, why teams develop dysfunctional norms, and how to build real commitment to accountability standards.
This session builds four core competencies:
Leaders develop a practical model for recognizing when pressure is narrowing their judgment, and a personal early-warning system for the specific conditions that most frequently derail their conflict conversations.
Leaders practice guiding their teams through a structured facilitation tool that defines shared purpose, identifies the behaviors that move toward it, and names the internal barriers that pull people away. Leaders leave with a facilitated process they can run with their own team.
Leaders practice addressing underperformance, conflict, and interpersonal friction in ways that build psychological safety rather than erode it. They leave with a structured approach for the accountability conversations they have been avoiding.
Leaders leave with an implementation plan for the specific team challenge they are managing, built from real scenarios drawn from your organization's context. Every participant builds a concrete plan they can execute immediately.
Every session is tailored. Dr. Dayna will consult with you before the event to understand the specific change your organization is navigating and build case studies and role plays from that context. Sessions are led by Dr. Dayna and supported by a team of registered psychologists and professionals trained in her approach.
Your leaders leave having done the work, not having heard about it.
Your organization gets fewer conflict escalations to HR, improved team cohesion among leaders who previously avoided hard conversations, and a shared framework across the leadership layer for building and maintaining team standards.
Feedback from the team on the session was excellent.
Chief Human Resources Officer, Hospital
I thought it was a great tool to help us open difficult conversations...Loved the examples and discussion opportunities the presentation provided.
HR Professional, Hospital
This program is the first for me that provided actual tools to help people deal with stress, worry, conflict and so many other situations. The graphics and examples were really good and made the concepts really clear.
Division Manager, Government of Canada
Trusted by
Dr. Dayna Lee-Baggley holds a PhD in Clinical Psychology and is a Registered Psychologist with 20 years of applied experience spanning clinical, health, and organizational settings. She is a recognized international expert and spent nearly 15 years working inside complex, high-stakes institutions.
Director of the Psychological Health and Safety Lab at Saint Mary's University and former Director of the Behaviour Change Institute at Dalhousie University. 60 peer-reviewed publications, 155+ scholarly presentations, and faculty positions at Dalhousie University and Saint Mary's University.
She is the author of Healthy Habits Suck and co-founder of the Dr. Dayna app. Featured in the Globe and Mail, Psychology Today, CTV, CBC, and Real Simple.
She has worked with national organizations including the Mental Health Commission of Canada, Health Canada, the Canadian Medical Association, the Canadian Standards Association, and the Canadian Armed Forces. She is the director of a 3 year funded project on Bill C65 to reduce workplace violence and harassment.
Starting price, plus travel expenses for in-person delivery
One voluntary departure at the leader or high-performer level costs your organization an estimated $20,000â$60,000 in recruitment and onboarding alone. One day invested in giving your leaders the tools to address conflict and hold their teams together is a hedge against a cost you're already paying.
Personalized executive coaching to reach 20 leaders individually would exceed $25,000. This session delivers the same evidence-based behavior change at scale, in a single day.
Custom pricing is available for multi-day engagements, recurring programs, virtual delivery, and large-audience formats. Request a proposal for specifics.
Request a ProposalYes, always. The pre-event consultation is where Dr. Dayna learns the specific dynamics your leaders are navigating, the seniority mix of your audience, and the outcomes you need. Case studies and role-play scenarios are built from your context.
It's a full-day workshop where participants spend meaningful time practicing skills.
Yes. The session works well for senior leadership teams, middle management cohorts, and mixed-level audiences. The pre-event consultation determines the right frame and case study scenarios for your group.
Dr. Dayna's training has been delivered to healthcare, government, professional services, finance, education, non-profit, and manufacturing organizations. The behavioral dynamics that drive conflict and erode accountability are human, not sector-specific. The customization makes it specific to your context.
You'll have a pre-event call with Dr. Dayna to brief her on your organization's situation, audience, and goals. She handles content development from there. You can expect a professional planning process that doesn't create extra work for your team.
Policies are confirmed in the service agreement. In general, cancellations with sufficient notice can be rescheduled without penalty. Full details are provided during the proposal stage.
Yes. Once your leaders have completed the full-day session, there is a parallel offering designed for front-line teams covering the same core themes from the employee perspective. It is a natural next step for organizations that want the leadership and team layers working from the same framework.
Building the internal business case? Download the one-page summary of this workshop, including objectives, format, outcomes, and pricing, to share with your leadership team or procurement process.
Book a consultation with Dr. Dayna.
We'll talk about what's happening in your organization, the seniority mix of your audience and the outcomes you need.
Afterward, you'll receive a proposal tailored to your specific context and the challenges your leaders are navigating.
Thank you for reaching out. Dr. Dayna's team will get back to you within 48 hours.